Cherry Hill Sun

Author: kchang

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  • Super Bowl champ worked with Cherry Hill Subaru to find right car for family

    Subaru of Cherry Hill Super Bowl champ Britain Covey, a wide receiver and punt return specialist for the Philadelphia Eagles, worked with the Subaru of Cherry Hill to find the perfect vehicle, a white Subaru Wilderness Forester, for the season. In the off season, his family – wife Lea and 1-year-old son, Nelson – live in Utah.

    Being a Super Bowl Champion and living in two places at once can be challenging. Finding a reliable vehicle for your family is part of that challenge.

    So when Britain Covey, Super Bowl Champion wide receiver and punt return specialist for the Philadelphia Eagles, needed a vehicle for his family, he reached out to Subaru of Cherry Hill.

    “At the end of the day, my wife liked the Subaru, it’s very reliable,” Covey said when they were discussing what type of vehicle to use for the season. “She had a Subaru in the past.”

    Covey lives half the year on the East Coast and in the off-season he lives with his family – wife Lea and 1-year-old son, Nelson – in Utah.

    Through Subaru of Cherry Hill, Covey was able to find the perfect vehicle for his family, a white Subaru Wilderness Forester for the season.

    “We were looking for a safe car,” he said, noting the safety features on a Subaru is what stood out the most from other car brands.

    “We reached out and everyone was so easy to work with [at Subaru of Cherry Hill].”

    Covey said he was so grateful to align with Subaru of Cherry Hill and help them with a number of community events from puppy donations and Make-A-Wish throughout the season.

    Heading back home with a Super Bowl win nonetheless, Covey said he would definitely recommend a Subaru for family and friends.

    “It’s so reliable to drive,” he said. 

    And like Covey, the safety features of Subaru stand out to those who choose to purchase or lease a Subaru.

    Just ask Nick Ferrara, who has been a delivery specialist at Subaru of Cherry Hill for eight years.

    When Covey decided on the Subaru Wilderness Forester, Ferrara was there to share everything he and his family were able to enjoy about the vehicle.

    “I’m a teacher more or less,” Ferrara said. “The customer will purchase their new car, work with the sales person, which at the point of end of sale, they are handed off to me.

    “I have the pleasure of showing them around the vehicles that are equipped with the latest technology. A little help from somebody like me puts them at ease with some of their new stuff.”

    For those not so tech savvy, it can get a bit overwhelming with the big touch screens and some of the safety features.

    “My job is kind of to walk them through and make sure they are set up for success.”

    Photo By Kathy Chang/The Sun Nick Ferrara (in hat), delivery specialist at Subaru of Cherry Hill, provides customers a rundown of what the vehicles are equipped with once the customer purchases a car.

    Ferrara is there to review the car on day of delivery and when the license plates come in, he is there to answer any additional questions the customers may have.

    “I sit with as many customers as I can,” he said. “I want to make sure they are getting everything out of their vehicle and let them know about some features they may not know they had.”

    A lot of times, a customer will buy a car and it’s “Here’s your keys, Bye!,” Ferrara relayed.

    Not at Subaru of Cherry Hill, Ferrara is there to spend as much time or as little time with a customer. He’s there to help set up the Subaru app for the vehicle.

    “He’s basically like a tech hero,” said Jimmy McCann, who works with Ferrara.

    “Every customer is going to be a little different especially of what their needs are,” Ferrara said, adding some people just want to keep it simple and others want the full experience.

    The 2020 Outbacks and Legacys were the first to have big touch screens and people were a bit hesitant.

    “There’s a lot going on,” Ferrara said, adding “there’s also easy ways to do things with voice commands and not having to distract yourself with the screen.”

    Ferrara is there to help customers trust some of the features and embrace the newer technology that is in the models now and he’ll go as slow and/or fast as one needs him to be.

    Patience is one quality that customers have noted about Ferrara.    

    “It’s nice to be in a position where I’m not selling anything,” Ferrara said. “My job is to simply help the customer. There’s no incentive.”

    Ferrara, who did start in sales, said his favorite part was showing customers the car. And ultimately the delivery specialist role, is doing just that.

    “I’m helping people at the end of the day,” he said. “I’ve spent so much time in the cars through different systems. I drive one myself obviously. All the little stuff that isn’t obvious, I have the time behind the wheel and can explain all the nuances [of the vehicle].”

    Ferrara drives a sport model silver Forester decked out with a roof rack and accessories.

    “If you are looking for the Subaru guy on the road with the bike rack and the kayaks, that’s me,” he said.

    All kidding aside, Ferrara, like Covey, was attracted to the safety features.

    “The eyesight system is my favorite safety feature,” Ferrara said, noting Subaru was the first to have the cutting-edge feature in 2012. “[The feature] is able to judge speed and those ahead of you and will adjust your speed.

    “At any given moment you are not paying attention … I had couple of instances out there … it definitely stepped in and did what it needed to do.

    “It has never let me down.”

    Sponsored Content

  • Super Bowl champ worked with Cherry Hill Subaru to find right car for family

    Subaru of Cherry Hill Super Bowl champ Britain Covey, a wide receiver and punt return specialist for the Philadelphia Eagles, worked with the Subaru of Cherry Hill to find the perfect vehicle, a white Subaru Wilderness Forester, for the season. In the off season, his family – wife Lea and 1-year-old son, Nelson – live in Utah.

    Being a Super Bowl Champion and living in two places at once can be challenging. Finding a reliable vehicle for your family is part of that challenge.

    So when Britain Covey, Super Bowl Champion wide receiver and punt return specialist for the Philadelphia Eagles, needed a vehicle for his family, he reached out to Subaru of Cherry Hill.

    “At the end of the day, my wife liked the Subaru, it’s very reliable,” Covey said when they were discussing what type of vehicle to use for the season. “She had a Subaru in the past.”

    Covey lives half the year on the East Coast and in the off-season he lives with his family – wife Lea and 1-year-old son, Nelson – in Utah.

    Through Subaru of Cherry Hill, Covey was able to find the perfect vehicle for his family, a white Subaru Wilderness Forester for the season.

    “We were looking for a safe car,” he said, noting the safety features on a Subaru is what stood out the most from other car brands.

    “We reached out and everyone was so easy to work with [at Subaru of Cherry Hill].”

    Covey said he was so grateful to align with Subaru of Cherry Hill and help them with a number of community events from puppy donations and Make-A-Wish throughout the season.

    Heading back home with a Super Bowl win nonetheless, Covey said he would definitely recommend a Subaru for family and friends.

    “It’s so reliable to drive,” he said. 

    And like Covey, the safety features of Subaru stand out to those who choose to purchase or lease a Subaru.

    Just ask Nick Ferrara, who has been a delivery specialist at Subaru of Cherry Hill for eight years.

    When Covey decided on the Subaru Wilderness Forester, Ferrara was there to share everything he and his family were able to enjoy about the vehicle.

    “I’m a teacher more or less,” Ferrara said. “The customer will purchase their new car, work with the sales person, which at the point of end of sale, they are handed off to me.

    “I have the pleasure of showing them around the vehicles that are equipped with the latest technology. A little help from somebody like me puts them at ease with some of their new stuff.”

    For those not so tech savvy, it can get a bit overwhelming with the big touch screens and some of the safety features.

    “My job is kind of to walk them through and make sure they are set up for success.”

    Photo By Kathy Chang/The Sun Nick Ferrara (in hat), delivery specialist at Subaru of Cherry Hill, provides customers a rundown of what the vehicles are equipped with once the customer purchases a car.

    Ferrara is there to review the car on day of delivery and when the license plates come in, he is there to answer any additional questions the customers may have.

    “I sit with as many customers as I can,” he said. “I want to make sure they are getting everything out of their vehicle and let them know about some features they may not know they had.”

    A lot of times, a customer will buy a car and it’s “Here’s your keys, Bye!,” Ferrara relayed.

    Not at Subaru of Cherry Hill, Ferrara is there to spend as much time or as little time with a customer. He’s there to help set up the Subaru app for the vehicle.

    “He’s basically like a tech hero,” said Jimmy McCann, who works with Ferrara.

    “Every customer is going to be a little different especially of what their needs are,” Ferrara said, adding some people just want to keep it simple and others want the full experience.

    The 2020 Outbacks and Legacys were the first to have big touch screens and people were a bit hesitant.

    “There’s a lot going on,” Ferrara said, adding “there’s also easy ways to do things with voice commands and not having to distract yourself with the screen.”

    Ferrara is there to help customers trust some of the features and embrace the newer technology that is in the models now and he’ll go as slow and/or fast as one needs him to be.

    Patience is one quality that customers have noted about Ferrara.    

    “It’s nice to be in a position where I’m not selling anything,” Ferrara said. “My job is to simply help the customer. There’s no incentive.”

    Ferrara, who did start in sales, said his favorite part was showing customers the car. And ultimately the delivery specialist role, is doing just that.

    “I’m helping people at the end of the day,” he said. “I’ve spent so much time in the cars through different systems. I drive one myself obviously. All the little stuff that isn’t obvious, I have the time behind the wheel and can explain all the nuances [of the vehicle].”

    Ferrara drives a sport model silver Forester decked out with a roof rack and accessories.

    “If you are looking for the Subaru guy on the road with the bike rack and the kayaks, that’s me,” he said.

    All kidding aside, Ferrara, like Covey, was attracted to the safety features.

    “The eyesight system is my favorite safety feature,” Ferrara said, noting Subaru was the first to have the cutting-edge feature in 2012. “[The feature] is able to judge speed and those ahead of you and will adjust your speed.

    “At any given moment you are not paying attention … I had couple of instances out there … it definitely stepped in and did what it needed to do.

    “It has never let me down.”

    Sponsored Content

  • ‘Nothing prepares you’

    Photos courtesy of Kim Brown
    Steve Brown, who was diagnosed with ALS in 2016, celebrates a recent birthday with the whole family.

    Steve and Kim Brown’s love story begins at the back seat of a school bus on the way to the Burlington County Institute of Technology (BCIT).

    “We ended up sharing it,” Kim recalled with a laugh.

    Kim had just moved to Southampton with her family from Marlton and was attending BCIT with a focus on graphic design. Steve grew up in Mount Laurel and also attended BCIT to focus on auto body.

    They began dating after Steve decided to yell out that bus window.

    “I was telling a friend that Rob had asked me out today,” Kim remembered. “He was yelling to tell him that we were together. I started laughing. He was yelling.

    “He was serious.”

    It was junior year of high school – and that was it. Steve and Kim graduated from BCIT in 1982 and the following year – at just 19 – the high-school sweethearts married, settled in Tabernacle and went on to have four children and four grandchildren.

    The couple enjoyed a vibrant life together, with Steve working at the same auto body shop where he started in high school. They traveled the world and built a family. But it wouldn’t be until decades later that their wedding vow of “for better or for worse, in sickness and in health” would become much more important.

    In 2016, Steve received the devastating diagnosis of Amyotrophic lateral sclerosis (ALS), also known as Lou Gehrig’s disease, a fatal illness that causes the progressive loss of motor neurons in the brain and spinal cord. At 51, he was told he would die in two to three years.

    “Nothing prepares you for such an awful situation,” Kim recalled.

    She didn’t know much about ALS except for the ice bucket challenge that went viral in 2014. The diagnosis would send most people into a long-term care facility or nursing home, because ALS is extremely aggressive and often requires a tracheostomy and ventilator, necessitating round-the-clock care.

    But for Kim, caring for Steve anywhere but at home was never an option.

    “The best medicine for anyone is to be able to stay at home,” Kim maintains, noting her husband has a device that allows him to communicate with his eyes and can slightly lift his left leg. “Putting someone in a hospital or nursing home makes them feel thrown away or discarded. That’s something I could never do.” 

    The couple will celebrate their 42nd Valentine’s Day on Friday. Kim says that’s because home care has helped her husband beat the odds thus far and enabled them to continue celebrating milestones together.

    “If he was anywhere but home, he would have died already, because of both the mental and physical toll it would take on him,” Kim explained, adding that since his diagnosis, Steve has been in the hospital twice. Both times, she made sure she was by his side.

    Nearly nine years after his diagnosis, Steve requires 168 hours a week of extensive in-home care with a rotating team of health aides and nurses who keep him comfortable and cared for at home. They help Steve with everything from managing his trach and vent, to overseeing his medications, bathing, feeding and dressing.

    The home-care team, Kim says, has become family.

    Thanks to that personalized service, Steve not only gets to see his kids and grandkids and live his life surrounded by everything he loves most, but Kim is also able to work a full-time job with the Tabernacle school district to pay their medical and everyday living expenses. Otherwise, Steve would need to be put in a facility or Kim would have to quit her job – neither of which was an option for her.

    But home care doesn’t come without its challenges, namely finding enough caregivers to cover all the hours of care needed. Home care doesn’t receive the same policy prioritization or funding as hospitals and nursing homes, according to Kim. Aides, nurses and therapists in home care can earn much more money doing the same work in facilities. That has created an extreme workforce shortage in the home-care space.

    That’s why there have been times when Kim has struggled to find enough care coverage. Without it, she would have to take on the full-time job of caring for Steve exclusively on her own – a nearly impossible task with a school job that requires her to work from 7:30 a.m. to 3 p.m. five days a week.

    Despite the challenges and toll of Steve’s diagnosis, home care is everything to the Browns, and Kim hopes that by sharing her family’s story, she can help at least one person.

    “The most important thing to me is that he’s home,” she says. “I stood before God and vowed for better or for worse – and we don’t get to choose the worst. I wouldn’t choose anything differently, because he’s my everything. I would never let him out of our home.”

    Last year, the Brown family was able to take a vacation together, a cruise to Orlando, Port Canaveral and Bahamas with their home-care team of nurses. Steve was able to keep his regular routine throughout the trip because of them.

    “It really wasn’t about where we went,” Kim recounted, “it was about being able to.”

    Courtesy of Kim Brown
    Steve and Kim Brown got married at 19 after they graduated from the Burlington County Institute of Technology in 1982.

  • ‘Nothing prepares you’

    Photos courtesy of Kim Brown
    Steve Brown, who was diagnosed with ALS in 2016, celebrates a recent birthday with the whole family.

    Steve and Kim Brown’s love story begins at the back seat of a school bus on the way to the Burlington County Institute of Technology (BCIT).

    “We ended up sharing it,” Kim recalled with a laugh.

    Kim had just moved to Southampton with her family from Marlton and was attending BCIT with a focus on graphic design. Steve grew up in Mount Laurel and also attended BCIT to focus on auto body.

    They began dating after Steve decided to yell out that bus window.

    “I was telling a friend that Rob had asked me out today,” Kim remembered. “He was yelling to tell him that we were together. I started laughing. He was yelling.

    “He was serious.”

    It was junior year of high school – and that was it. Steve and Kim graduated from BCIT in 1982 and the following year – at just 19 – the high-school sweethearts married, settled in Tabernacle and went on to have four children and four grandchildren.

    The couple enjoyed a vibrant life together, with Steve working at the same auto body shop where he started in high school. They traveled the world and built a family. But it wouldn’t be until decades later that their wedding vow of “for better or for worse, in sickness and in health” would become much more important.

    In 2016, Steve received the devastating diagnosis of Amyotrophic lateral sclerosis (ALS), also known as Lou Gehrig’s disease, a fatal illness that causes the progressive loss of motor neurons in the brain and spinal cord. At 51, he was told he would die in two to three years.

    “Nothing prepares you for such an awful situation,” Kim recalled.

    She didn’t know much about ALS except for the ice bucket challenge that went viral in 2014. The diagnosis would send most people into a long-term care facility or nursing home, because ALS is extremely aggressive and often requires a tracheostomy and ventilator, necessitating round-the-clock care.

    But for Kim, caring for Steve anywhere but at home was never an option.

    “The best medicine for anyone is to be able to stay at home,” Kim maintains, noting her husband has a device that allows him to communicate with his eyes and can slightly lift his left leg. “Putting someone in a hospital or nursing home makes them feel thrown away or discarded. That’s something I could never do.” 

    The couple will celebrate their 42nd Valentine’s Day on Friday. Kim says that’s because home care has helped her husband beat the odds thus far and enabled them to continue celebrating milestones together.

    “If he was anywhere but home, he would have died already, because of both the mental and physical toll it would take on him,” Kim explained, adding that since his diagnosis, Steve has been in the hospital twice. Both times, she made sure she was by his side.

    Nearly nine years after his diagnosis, Steve requires 168 hours a week of extensive in-home care with a rotating team of health aides and nurses who keep him comfortable and cared for at home. They help Steve with everything from managing his trach and vent, to overseeing his medications, bathing, feeding and dressing.

    The home-care team, Kim says, has become family.

    Thanks to that personalized service, Steve not only gets to see his kids and grandkids and live his life surrounded by everything he loves most, but Kim is also able to work a full-time job with the Tabernacle school district to pay their medical and everyday living expenses. Otherwise, Steve would need to be put in a facility or Kim would have to quit her job – neither of which was an option for her.

    But home care doesn’t come without its challenges, namely finding enough caregivers to cover all the hours of care needed. Home care doesn’t receive the same policy prioritization or funding as hospitals and nursing homes, according to Kim. Aides, nurses and therapists in home care can earn much more money doing the same work in facilities. That has created an extreme workforce shortage in the home-care space.

    That’s why there have been times when Kim has struggled to find enough care coverage. Without it, she would have to take on the full-time job of caring for Steve exclusively on her own – a nearly impossible task with a school job that requires her to work from 7:30 a.m. to 3 p.m. five days a week.

    Despite the challenges and toll of Steve’s diagnosis, home care is everything to the Browns, and Kim hopes that by sharing her family’s story, she can help at least one person.

    “The most important thing to me is that he’s home,” she says. “I stood before God and vowed for better or for worse – and we don’t get to choose the worst. I wouldn’t choose anything differently, because he’s my everything. I would never let him out of our home.”

    Last year, the Brown family was able to take a vacation together, a cruise to Orlando, Port Canaveral and Bahamas with their home-care team of nurses. Steve was able to keep his regular routine throughout the trip because of them.

    “It really wasn’t about where we went,” Kim recounted, “it was about being able to.”

    Courtesy of Kim Brown
    Steve and Kim Brown got married at 19 after they graduated from the Burlington County Institute of Technology in 1982.

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